Nanda Devi Bus – Refund Policy
- Cancellation by Passenger: If a passenger wishes to cancel their ticket, refunds will be provided according to the following conditions:
- 7 days or more before departure: 100% refund
- Between 3 and 7 days before departure: 50% refund
- Within 3 days of departure: No refund
- Cancellation by Nanda Devi Bus: In the event that Nanda Devi Bus cancels a scheduled trip for any reason, passengers will be entitled to a full refund of the ticket fare.
- Refund Process: Refunds will be processed within 5 to 7 business days from the date of cancellation. The refund amount will be credited back to the original payment method used for booking the ticket.
- Refund Exceptions: Please note that certain fees, such as booking fees or service charges, may be non-refundable. Additionally, refunds may be subject to administrative fees or deductions as per our discretion.
- Incomplete Journey: No refunds will be provided for tickets if the passenger fails to board the bus or completes only part of the journey.
- Refund Requests: To request a refund, passengers must contact Nanda Devi Bus customer service and provide their booking details. Refund requests must be made within [A] days of the scheduled departure date.
- Exceptional Circumstances: In cases of exceptional circumstances, such as natural disasters or unforeseen events, Nanda Devi Bus reserves the right to modify or waive the refund policy at its discretion.
- Contact Information: For refund inquiries or assistance, please contact our customer service team at nandadevibus@gmail.com.
By purchasing a ticket with Nanda Devi Bus, passengers acknowledge and agree to abide by the terms of this refund policy. Nanda Devi Bus reserves the right to update or modify this policy at any time without prior notice.